Medical & Emergency Response Team Volunteers Privacy Policy

Implementation Date : 01/08/24

Maximum review period: 3 Years

Review by: August 2027

  

Medical & Emergency Response Team is a charity set up to help save lives, provide medical and first aid assistance, provide support to agencies or organisations with a responsibility for public safety, welfare, emergency response, recovery and resilience, and to provide the advancement of education through the delivery of courses in casualty care, and health, safety and welfare. In the course of such activities, information may be required to be recorded on individuals. This privacy notice tells you what to expect us to do with your personal information.

·    Contact details

·    What information we collect, use, and why

·    Lawful bases and data protection rights

·    Where we get personal information from

·    How long we keep information

·    Who we share information with

·    How to complain

Contact details

Post

7 Dolphin Drive, FORTROSE, Ross-Shire, IV10 8AE, GB

Telephone

07874 082450

Email

Secretary@merthighland.com

SCIO Charity registration – SC050963

ICO Registration number -  ZB719747

What information we collect and why

As a charity providing medical cover and emergency response, we collect or use the following information to provide services, including delivery:

We collect or use the following information to provide services and goods, including delivery:

Names and contact details

Addresses

Date of birth

Health information (including dietary requirements, allergies and health conditions)

Health and safety information

Records of meetings and decisions

We also collect or use the following information to provide services and goods, including delivery:

Health information Emergency Contact details

We collect or use the following information to comply with legal requirements:

Name

Contact information

Criminal offence data (including Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

We collect or use the following information for recruitment purposes:

Contact details (e.g. name, address, telephone number or personal email address)

Date of birth

Education history (eg qualifications)

Details of any criminal convictions (eg Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

We also collect or use the following information for recruitment purposes:

Health information

 

Lawful bases and data protection rights

 Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.

  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing - You have the right to object to the processing of your personal data.  
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

    If you make a request, we must respond to you without undue delay and in any event within one month.

    To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

    Our lawful bases for the collection and use of your data

    Our lawful bases for collecting or using personal information to provide services and goods are:

    Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

    Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

  
  

  Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

    
    

    Our lawful bases for collecting or using personal information for recruitment purposes are:

    Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

    Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

    Directly from you

Disclosure information shall be held for a maximum of three months after a volunteer leaves. Other information will not be kept for longer than is required.

Who we share information with

Others we share personal information with

Organisations we need to share information with for safeguarding reasons

Relevant regulatory authorities

Organisations we’re legally obliged to share personal information with

 

How to complain

 If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint